Find quick solutions to common issues or learn how to report a problem to your administrator.
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I cannot log in
If you cannot log in, make sure you are using your full e-mail address, check whether Caps Lock is turned on or off, confirm that a temporary password has no accidental spaces or characters, then refresh the page and try again.
I was logged in but I returned to the home page
If you returned to the home page, your session might have expired or someone might have logged in with the account you were using. If the problem persists, contact the administration of the platform organization account.
I forgot my password
Click forgot password on the login page and follow the procedure.